IRIS has been substantially expanded with new intelligence capabilities, a richer tool set, and deeper integration across the roster engine.

• Smarter gap filling — IRIS now analyses workforce distribution context before recommending vacancy fills — balancing fairness, availability, and role eligibility simultaneously for more equitable outcomes.
• Roster Health overhaul — Each health violation now surfaces the specific shift, the staff member affected, the rule breached, and a suggested remediation path — not just a flag.
• Real-time health scoring — Roster health score integrated into the Intelligence Bar for continuous, live roster monitoring.
• Expanded AI tool library — New capabilities across scheduling, availability, vacancy management, and compliance domains — all orchestrated through IRIS’s unified agent.
• AI Dashboard upgrade — New visualisation panels, trend tracking, and IRIS activity insights for administrators and roster builders.
• Fairness improvements — Enhanced fairness scoring for more balanced roster recommendations across extended periods.

A comprehensive security hardening pass across the platform, raising the bar for credential management, authentication, and access control.

• Credential security uplift — All credential management tightened across the platform. Server environments now enforce strict configuration requirements at startup, preventing misconfigured deployments from running.
• SSO auto-redirect — Organisations can now enforce automatic redirection to their identity provider on email entry, removing friction for SSO users and eliminating reliance on manual login flows.
• SSO-aware profile management — Profile and admin interfaces now correctly surface SSO-specific controls and hide irrelevant password options for SSO-linked accounts.
• SSO onboarding — SSO users now receive appropriate onboarding communications regardless of the authentication pathway used.
• Organisation branding on login — Organisations can now display their own logo and identity branding on the login page, providing a familiar and professional entry point for staff.

• Rebuilt roster grid — The core roster view has been rebuilt for improved rendering performance, visual consistency, and reliability across all roster configurations.
• Day comments — Roster managers can now attach contextual comments to specific days on the roster, visible directly in the grid — useful for operational notes, event flags, and communication with staff.
• Faster validation — The roster validation engine has been rewritten for parallel processing, delivering significantly faster compliance checking for large and complex rosters. Violation messages now include full contextual shift information.
• Conflict detection rebuild — Conflict detection logic has been substantially rearchitected to handle a wider range of overlapping assignment patterns with greater precision.
• Improved rest calculation — Edge cases around overnight shifts and cross-day patterns now handled correctly.

• Auto-expiry — Stale swap requests that have not been actioned now automatically expire, keeping the swap queue clean and actionable.
• Admin swap management — A new dedicated interface for administrators to oversee, action, and audit shift swap workflows end-to-end.
• Cascade cancellation — Related pending swap offers are automatically cancelled when a parent swap is withdrawn, preventing orphaned requests.
• Service consistency — All swap actions now run through a unified service layer, ensuring consistent validation and audit trail across every swap pathway.

A new report purpose-built for payroll and workforce management handoff.

• Multi-sheet Excel export — Generates a structured Excel workbook with a separate sheet per craft group, ready for upload to workforce management and payroll systems.
• Accessible everywhere — Available from both the Reports page and the Roster Command Center for fast access at the end of a roster period.
• Accurate period calculations — Pay period logic significantly enhanced to handle complex shift patterns and cross-period assignments.

Intelligent Roster is now live on fully Australian cloud infrastructure, meeting data sovereignty requirements for Australian healthcare organisations.

• Allocation management — Administrators can now directly manage shift allocations outside the standard roster generation flow, supporting overrides, ad hoc insertions, and allocation audits.
• Distribution intelligence — A new workforce distribution context service powers IRIS and vacancy workflows with richer data for fairer, more balanced staffing recommendations.
• Improved vacancy matching — Candidate scoring for open vacancies significantly refined for more accurate and equitable recommendations.
• Performance improvements — New database indexes deliver measurably faster roster, shift, and availability queries at scale.
• Feedback system — Staff can now submit feedback directly within the application. Administrators can manage, filter, and respond via a dedicated admin panel.
• Notification preferences — Staff now control their own email notification preferences, including digest frequency and update types.
• Outlook-compatible email — All email templates updated for correct rendering in Microsoft Outlook.

A complete library of enterprise-grade compliance, governance, and operational documentation — ready for hospital procurement reviews, security assessments, and clinical governance processes.

The IRIS AI engine has been completely rebuilt from multiple specialised services into a single unified agent with a tool-use architecture — making it faster, more accurate, and far more contextually aware.

• Tool-use design — IRIS now calls 20+ purpose-built tools on demand: querying assignments, checking availability, validating compliance, filling gaps, and analysing coverage — all intelligently orchestrated.
• Unified experience — All IRIS interactions (questions, roster generation, audits, commands) route through a single intelligent endpoint that determines the right approach automatically.
• Streaming responses — Real-time streamed responses so users see IRIS thinking and acting live, not waiting on batch results.
• Conversation memory — IRIS maintains context across a conversation for natural, multi-turn interactions without repeating yourself.
• Transparent usage tracking — Clear visibility into AI usage across your organisation.

Rest period requirements are no longer flat minimums. V1.1 introduces shift-length-dependent rest tiers grounded in real-world fatigue science — a significant step forward for clinical workforce safety.

• Graduated rest requirements — Rest hours scale with shift length. Shorter shifts carry lower rest requirements; longer and extended shifts trigger proportionally greater rest periods.
• Separate day and night tiers — Independent rest tier tables for day and night shifts, recognising the different fatigue profiles of each.
• Consecutive shift stacking — Shifts in close succession are treated as a continuous work block for accurate fatigue calculation.
• Organisation-configurable — Each organisation defines its own rest tiers to match enterprise agreements, industrial awards, and clinical governance requirements.

A new centralised command centre for roster quality — giving roster builders a single place to triage issues instead of hunting across the grid.

• Summary dashboard — Five at-a-glance cards: Conflicts, Compliance Violations, Coverage Gaps, Open Shifts, and Pending Shift Swaps.
• Tabbed detail views — Drill into each category with expandable items showing affected staff, dates, and specific issues.
• IRIS Recommendations — AI-generated suggestions with confidence scores for resolving each identified issue.
• Ask IRIS — Natural language queries about roster health directly from within the modal.
• Quick actions — One-click resolution of conflicts, gap filling, and shift management.
• Grid navigation — Jump directly to the affected cell in the roster grid from any issue item.

The AI Dashboard now provides a comprehensive seven-point roster audit with a composite health score — giving organisations a clear, objective measure of roster quality.

• Fatigue Risk Score — Composite safety metric analysing rest violations, consecutive shift patterns, and overtime exposure.
• Night Shift Compliance — Dedicated audit for post-night rest adherence, night block sizes, and consecutive night limits.
• Master Roster Adherence — Comparison of the roster template against the published live roster.
• Preference Satisfaction — Tracks how well the roster honours staff preferences and configured rules.
• Availability Breakdown — Assignments analysed across four availability tiers: Preferred, Available, Unmarked, and Unavailable.
• Rule Violation Summary — Aggregated view of all active rule violations with severity and affected staff.
• Composite Health Score — A single 0–100 score summarising overall roster quality with actionable improvement items.

A rebuilt conflict detection engine that catches issues at the point of scheduling — before they reach staff.

• Double booking detection — Identifies overlapping assignments for the same staff member across any shift combination.
• Tier-aware rest violations — Checks minimum rest using the new graduated rest tiers rather than flat values.
• Consecutive shift limits — Enforces organisation-specific consecutive day and night shift limits.
• Weekly hours monitoring — Tracks cumulative hours against configurable thresholds.
• Qualification validation — Validates role qualifications against vacancy requirements, including complex multi-role vacancies.
• Leave conflict detection — Flags assignments that overlap with approved leave periods.

• Safety Standards configuration — Updated settings interface for configuring rest tiers, consecutive shift limits, and all compliance parameters in one place.
• Improved assignment workflow — Redesigned shift assignment experience with clearer validation feedback and proactive rest warnings before confirming.
• Expanded rule library — Additional compliance and preference rule types to support more complex roster requirements.
• Improved vacancy management — Enhanced coverage analysis and more accurate candidate matching for complex multi-role vacancies.
• Shift swap improvements — More robust swap validation and matching logic for complex schedule scenarios.

A proprietary hierarchical architecture that enables true time-based scheduling flexibility — moving beyond rigid, pattern-locked rosters to a fully dynamic, living system.

IRIS (Intelligent Roster Intelligence System) is the embedded AI assistant powered by leading models from OpenAI and Anthropic, purpose-built for healthcare scheduling.

• Natural language queries — Ask IRIS about coverage, hours, conflicts, and staffing in plain English. No training required for staff.
• AI roster generation — Generate full or partial rosters in one click, automatically respecting availability, qualifications, fairness, and compliance rules.
• Intelligent gap filling — Automatically detect and fill staffing gaps with qualified, available staff, with live progress feedback throughout.
• Conflict resolution — AI-powered detection and one-click resolution suggestions for double bookings, rest violations, and qualification mismatches.
• Fairness scoring — Equitable distribution of hours, weekends, nights, and public holidays across all staff.
• Decision transparency — Full visibility into why IRIS made each assignment decision, supporting accountability and audit.

• Fatigue management — Configurable minimum rest hours between shifts, post-night-shift rest enforcement, and consecutive shift limits aligned to workforce standards.
• Scope of practice matching — Assignments validated against staff qualifications and role memberships before any shift is saved.
• Real-time validation — Every assignment is checked against compliance rules instantly, with override capability and a full audit trail.
• Organisation-specific rules — Customise maximum daily and weekly hours, consecutive day limits, and rest requirements per organisation.

• Fairness auditing dashboard — Track distribution of hours, weekend shifts, night shifts, and public holiday assignments across all staff in one view.
• Pre and post-roster analysis — Compare fairness metrics before and after roster generation to identify and correct imbalances before publishing.
• Historical trend tracking — Monitor equity over rolling periods to support long-term workforce wellbeing and retention.

• Integrated leave planner — Staff request leave, managers approve, and IRIS factors approved leave into roster generation automatically.
• Leave calendar visualisation — Visual overview of all approved, pending, and rejected leave across the organisation.
• AI coverage analysis — IRIS assesses the staffing impact of leave approvals, surfacing risks before leave is confirmed.

• Shift Deck — Centralised view of all shifts with real-time status tracking: filled, open, and swap-pending.
• Shift swap marketplace — Staff initiate swaps, AI matches compatible opportunities, managers approve through a structured workflow.
• Real-time synchronisation — Live updates across all connected users the moment any roster change is made.
• Staff self-service pickup — Open shifts published for eligible staff to claim directly, reducing admin overhead.

• Role-based access control — Five permission tiers from Super Admin to Staff, with access scoped by department and role combinations.
• Organisation data isolation — Complete data separation between organisations with configurable settings per tenant.
• Enterprise Single Sign-On — Integrates with Microsoft Entra ID, Google Workspace, and standard OIDC identity providers.
• Multi-factor authentication — Authenticator app support with email fallback. Organisation-level MFA enforcement available.
• Encryption at rest — Sensitive data fields encrypted using AES-256-GCM.
• Comprehensive audit logging — All roster changes, access events, and administrative actions logged with full context.

Built on a modern, cloud-native stack designed for reliability, performance, and security in healthcare environments.